Lenny tabakman
Turning software investment into business results.
I help SaaS startups and growing businesses bridge the gap between buying complex tools and actually using them to automate processes and drive revenue.
Who I Help
SaaS startups
Streamlining onboarding for your new customers to reduce churn and accelerate Time to Value (TTV).
Small Businesses
Full cycle software implementation so you can automate the 'grunt work', focus on growth, and save money.
Enterprises
Expert business analysis to ensure your digital transformation projects stay on track, under budget, and aligned with your business goals.
Most software implementation projects don't fail because of the code, they fail because of the chaos. 80% of implementation is about people and processes.I step in to make order from the chaos by carefully listening to your team's needs and understanding the context behind your processes.Software implementation doesn't have to be messy.
Experience in action
SaaS Growth & Onboarding
Currently consulting in Sales Engineering and Implementation for a high-growth B2B SaaS startup, focused on accelerating time-to-value and bridging the gap between sales and user success.
Small Business Systems
Implementation lead for 7+ small & medium business clients around the world, transforming manual "grunt work" into automated, scalable workflows.
Enterprise Software Leadership
Led the business analysis for a $1M+ SaaS MES implementation for the largest shipyard in Western Canada, managing complex requirements for a high-stakes industrial environment.
About Me
I have 5+ years of experience in software implementation and business analysis. Having worked on the vendor and client side across multiple industries, I know how to connect with people, cut through the complexity, and speak their language.
My skills include:Planning & Discovery: Requirements Gathering, Process Mapping, Project PlanningExecution & Build: Project Management, Software Configuration, User GuidesLaunch & Success: Test Planning, User Acceptance Testing (UAT), User Training